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  1. Alfresco One Platform
  2. ACE-2086

Download, View in Browser, Edit Offline links does not work

    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Blocker
    • Resolution: Fixed
    • Affects Version/s: Cloud 37
    • Fix Version/s: Cloud 36
    • Component/s: Document Library
    • Labels:
      None
    • Environment:
      Cloud2 myAlfrescoHead-Bug-Fix build 383 rel36rc5

      Description

      Steps:
      1. log in to Cloud
      2. Create any site
      3. Upload any document
      4. Try to download the document. (it's reproduced via more actions and via Details page)
      Expected:
      Content should be downloaded; user should be on the same page.
      Actual:
      500 error is displayed. with info : A server error has occurred.

      5, Try to edit offline the doc.
      Expected:
      Content should be downloaded and locked

      Actual:
      500 error is displayed. with info : A server error has occurred., but content was locked.

      Error from the log:

      2014-06-24 16:06:55,196 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 05240992 Web Script format '' is not registered
      org.springframework.extensions.webscripts.WebScriptException: 05240992 Web Script format '' is not registered
              at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:58)
              at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:426)
              at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:454)
              at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:495)
              at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:563)
              at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:343)
              at org.alfresco.module.org_alfresco_module_cloud.webscripts.TenantSwitchingRepositoryContainer.access$201(TenantSwitchingRepositoryContainer.java:52)
              at org.alfresco.module.org_alfresco_module_cloud.webscripts.TenantSwitchingRepositoryContainer$2.doWork(TenantSwitchingRepositoryContainer.java:190)
              at org.alfresco.repo.tenant.TenantUtil.runAsWork(TenantUtil.java:119)
              at org.alfresco.repo.tenant.TenantUtil.runAsTenant(TenantUtil.java:88)
              at org.alfresco.module.org_alfresco_module_cloud.webscripts.TenantSwitchingRepositoryContainer.executeScript(TenantSwitchingRepositoryContainer.java:186)
              at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:378)
              at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)
              at org.alfresco.repo.web.scripts.TenantWebScriptServlet.service(TenantWebScriptServlet.java:74)
              at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
              at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
              at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
              at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
              at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
              at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
              at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
              at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
              at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
              at org.alfresco.module.org_alfresco_module_cloud.webscripts.TenantLeakLogger.doFilter(TenantLeakLogger.java:56)
              at org.alfresco.repo.web.filter.beans.BeanProxyFilter.doFilter(BeanProxyFilter.java:82)
              at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
              at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
              at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:203)
              at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
              at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
              at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
              at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
              at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
              at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
              at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
              at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
              at org.apache.tomcat.util.net.AprEndpoint$SocketWithOptionsProcessor.run(AprEndpoint.java:2379)
              at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
              at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
              at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
              at java.lang.Thread.run(Thread.java:745)
      

      The issue is not reproduced on Cloud2 myAlfrescoHead build 538 rel36rc5 - STAG.

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                • Assignee:
                  closedissues Closed Issues
                  Reporter:
                  dyukhnovets Dmitry Yukhnovets [X] (Inactive)
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                  Dates

                  • Created:
                    Updated:
                    Resolved:

                    Structure Helper Panel