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  1. Alfresco One Platform
  2. ACE-5541

[Win7, IE11] - Edit in Google Docs: initial popup window is blocked

    Details

    • Type: Bug
    • Status: Open (View Workflow)
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: Cloud 43
    • Fix Version/s: None
    • Component/s: Applause (Temp)
    • Labels:
      None

      Description

      View your issue at Applause Testing Services - https://my.applause.com/u/a#!&view=issues&subview=issues&productId=11453&bugId=2145393
      ---- ACTION DETAILS ----

      Action Performed:
      1. Login to https://stagmy.alfresco.com/share/ as user2@app1.test
      2. Go to the Document Library
      3. Click "Edit in Google Docs" for one of the documents
      4. Notice the IE popup blocker notice
      5. Select "Always allow" under "Options for this site"
      6. Notice the page reloads and shows "This document is locked by you" but no window for Google Docs has appeared
      7. Click "Resume Editing in Google Docs"
      8. Notice the Google Docs window now appears

      Expected Result:
      The Google Docs window should appear initially

      Actual Result:
      The Google Docs page appears to be blocked still

      Additional Info:
      The same behaviour exists when selecting "Allow once" for the blocked popup. Ignoring or closing the IE popup leaves you on the same screen with a popup which says "Editing in Google Docs™..." but again, no Google Docs window.

      Error Code/Message:
      None

      ---- ENVIRONMENT ----

      Antispyware :AVG,Antivirus:AVG,Language:English ,Operating System:Windows,Operating System Version:7 64-bit,Desktop Accessories:Microphone,Desktop Accessories:Speakers,Desktop Accessories:Headset,Web Browser:Internet Explorer 11,Firewall:Windows Firewall

      2016-07-27 14:34:27.0:I could not reproduce the issue in Cloud43 or Cloud44 (myalfresco and stagmy) but know that some have seen this. So approving it for analysis.

      ---- UTEST PROPERTIES ----

      uTest Bug Id: 2145393

      Title: [Win7, IE11] - Edit in Google Docs: initial popup window is blocked
      Status: Approved

      Type: Technical
      Frequency: Every Time
      Severity: High

      Product: Alfresco One Cloud (Cloud 2207)
      Test Cycle: Alfresco One - Exploratory - Cloud

      ---- 4 Custom Fields ----

      Operating System Version (Including servicepack): Windows 7 Home Premium Service Pack 1
      Exact URL: https://stagmy.alfresco.com/share/app1.test/page/site/user2-app1-test/documentlibrary#filter=all&page=1
      Your Country, Locale, Device Language: Switzerland, GB-EN, GB-EN
      Exact browser build version: IE 11.0.9600.18282

      ---- UTEST Attachment ----

      Bug2145393_alfresco-google-docs1.mp4 : https://utest-dl.s3.amazonaws.com/8610/11453/109524/null/bugAttachment/Bug2145393_alfresco-google-docs1.mp4?AWSAccessKeyId=AKIAJVVOIXUIFRTEEEKQ&Expires=1785162892&Signature=XOfaOpdBvUdnh%2FrKZTOw3VyajM0%3D
      Bug2145393_Screenshot 2016-07-23 20.15.59.png : https://utest-dl.s3.amazonaws.com/8610/11453/109524/null/bugAttachment/Bug2145393_Screenshot%202016-07-23%2020.15.59.png?AWSAccessKeyId=AKIAJVVOIXUIFRTEEEKQ&Expires=1785162892&Signature=YupzGe5d5V2x1bpUTni6LDztY8k%3D

        Attachments

        1. Bug2145393_alfresco-google-docs1.mp4
          2.76 MB
        2. Bug2145393_Screenshot 2016-07-23 20.15.59.png
          Bug2145393_Screenshot 2016-07-23 20.15.59.png
          151 kB
        3. Cookies.JPG
          Cookies.JPG
          167 kB
        4. googledoc.JPG
          googledoc.JPG
          116 kB
        5. response.txt
          9 kB

          Activity

            People

            • Assignee:
              pounassigned PO Unassigned
              Reporter:
              applause-admin Applause Test Integration
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated: