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  1. Alfresco One Platform
  2. ACE-5607

Sign in to Alfresco in the cloud is not working (email or password not recognized)

    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Blocker
    • Resolution: Not a bug
    • Affects Version/s: 5.2
    • Fix Version/s: 5.2
    • Labels:
    • Environment:
    • Regression Since:

      Description

      Pre-conditions:
      1. Standard cloud network is setup. (e.g. https://cldnew3my.alfresco.me/share)
      2. Install Alfresco One v5.2.0.
      3. Apply a license with cloud and the properties for cloud in alfresco-global.properties.

      Steps to reproduce:

      1. Create a site and add some documents.
      2. Go to any document
      3. Click on 'Sync to Cloud'
      4. Add a valid Email and Password
      5. Click on Connect

      Expected result:
      User is authorized on cloud

      Actual result:
      Email or password not recognized

      Notes:
      With the same user and password, we can successfully login in the cloud network from setup.
      License used: https://ts.alfresco.com/share/page/site/alfqa/documentlibrary?file=unlimited-5.2.lic#filter=path%7C%2FLicenses%2F5.2%20Licenses

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                • Assignee:
                  closedissues Closed Issues
                  Reporter:
                  mchitan Mihaela Chitan [X] (Inactive)
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                    Resolved:

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