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  1. Alfresco One Platform
  2. ACE-5994

ACS 6.2 / 6.1.1 - Nothing is being written to share.log even when there are errors

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      Description

      View your issue at Applause Testing Services - https://platform.applause.com/products/15215/testcycles/244474/issues/4082386
      ---- ACTION DETAILS ----

      Action Performed:
      I repeated the steps below on 3 different ACS versions: ACS 6.2, ACS 6.1.1 and ACS 6.1.0

      1. Deploy ACS 6.x using distribution zip as per documentation: https://docs.alfresco.com/6.1/concepts/install-zip-overview.html
      2. Start ACS
      3. Review alfresco.log and share.log
      4. Stop ACS
      5. Make a change that breaks the tomcat/shared/classes/alfresco/web-extension/share-config-custom.xml file which will result in share start up errors.
      6. Start ACS
      7. Review alfresco.log and share.log

      Only essential config was completed (DB, Content store etc.), All log settings left as default

      Expected Result:
      Both the alfresco.log and share.log should be populated with relevant info and error messages.

      Actual Result:
      ACS 6.1.1 & ACS 6.2 The alfresco.log shows log messages as expected. However the share.log is completely empty with no log messages at all even when starting share with a broken config.

      ACS 6.1 that alfresco.log AND share.log show info and error messages.

      Additional Info:

      Error Code/Message:

      ---- ENVIRONMENT ----

      Language:English,Operating System:Linux,Web Browser:Chrome,Operating System Version:Red Hat

      ---- APPLAUSE PROPERTIES ----

      Applause Issue/Bug ID: 4082386

      Title: ACS 6.2 / 6.1.1 - Nothing is being written to share.log even when there are errors
      Status: New

      Type: Functional
      Frequency: Every Time
      Severity: Critical

      Product (Build): Alfresco Service Packs (6.2)
      Test Cycle: Alfresco Content Services - 6.2 - Installation & Installers

      ---- APPLAUSE ATTACHMENT(S) ----

      Bug4082386_acs6.2-share.log : https://utest-dl.s3.amazonaws.com/8610/15215/244474/null/bugAttachment/Bug4082386_acs6.2-share.log?AWSAccessKeyId=AKIAJ2UIWMJ2OMC3UCQQ&Expires=1885697380&Signature=sukoKzE58mXm3QefGB8p%2FRMTneA%3D

      Bug4082386_acs6.1.1-alfresco.log : https://utest-dl.s3.amazonaws.com/8610/15215/244474/null/bugAttachment/Bug4082386_acs6.1.1-alfresco.log?AWSAccessKeyId=AKIAJ2UIWMJ2OMC3UCQQ&Expires=1885697380&Signature=TAdRWVMpYgI%2BZ4A04%2F6O%2FWs1Z%2FQ%3D

      Bug4082386_acs6.1.1-share.log : https://utest-dl.s3.amazonaws.com/8610/15215/244474/null/bugAttachment/Bug4082386_acs6.1.1-share.log?AWSAccessKeyId=AKIAJ2UIWMJ2OMC3UCQQ&Expires=1885697380&Signature=clOE78zbbQTDLWRZexSompKIjMg%3D

      Bug4082386_acs6.1-alfresco.log : https://utest-dl.s3.amazonaws.com/8610/15215/244474/null/bugAttachment/Bug4082386_acs6.1-alfresco.log?AWSAccessKeyId=AKIAJ2UIWMJ2OMC3UCQQ&Expires=1885697380&Signature=cynyCF6laJ%2FgBKTvSLp%2Fe0Rh6%2Bo%3D

      Bug4082386_acs6.1-share.log : https://utest-dl.s3.amazonaws.com/8610/15215/244474/null/bugAttachment/Bug4082386_acs6.1-share.log?AWSAccessKeyId=AKIAJ2UIWMJ2OMC3UCQQ&Expires=1885697380&Signature=kUx622Fc7%2Bk6ayCCOxwPvI3AHKs%3D

      Bug4082386_acs6.2-alfresco.log : https://utest-dl.s3.amazonaws.com/8610/15215/244474/null/bugAttachment/Bug4082386_acs6.2-alfresco.log?AWSAccessKeyId=AKIAJ2UIWMJ2OMC3UCQQ&Expires=1885697380&Signature=laZqv0sq48QQzOpDcPUGScz6xbU%3D

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                  closedbugs Closed Bugs
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