Alfresco
  1. Alfresco
  2. ALF-932

Unable to save document to Alfresco via Office Add-Ins (using CIFS connection)

    Details

    • Type: Bug Bug
    • Status: Open Open
    • Priority: Major Major
    • Resolution: Unresolved
    • Affects Version/s: 3.1 Enterprise
    • Fix Version/s: Triage
    • Security Level: external (External user)
    • Labels:
      None
    • Environment:
      Alfresco 3.2 Labs build 1984 Stack 1 2x nodes cluster using RHEL 5.2, Tomcat 6.0.18, MySQL 5.1.31, JDK 6u14, JGroups TCP, Windows XP, FF3

      Description

      1. Install Office Addins;
      2. Open Microosft Word (Excel, Powerpoint) and configure Alfresco Add-Ins filling in settings for CIFS;;
      3. Create any document;
      4. Go to Action section on any appropriate tab and press 'Save to Alfresco' link;
      5. Enter a document file name (e.g. "test") and press 'Ok' button--> Error occurs (see screenshot attached) and the document is not saved to Alfresco
      6. Clear settings for CIFS and try to save a doc to Alfresco-> The doc is saved

      Expected result:
      No error occurs and the document is saved successfully to Alfresco

      OxanaBo

      1. 3012-1.jpg
        29 kB
      2. 3012-2.jpg
        33 kB
      3. add_ins.jpg
        24 kB

        Issue Links

          Activity

          Hide
          Mike Hatfield added a comment -

          It's not clear if you're using WebDAV or CIFS.

          If WebDAV, make sure basic WebDAV is working ok with Office - i.e. can you File / Save As to a WebDAV path using the native Office menus?

          Show
          Mike Hatfield added a comment - It's not clear if you're using WebDAV or CIFS. If WebDAV, make sure basic WebDAV is working ok with Office - i.e. can you File / Save As to a WebDAV path using the native Office menus?
          Hide
          Steve Rigby added a comment -

          Please supply more info as requested.

          Show
          Steve Rigby added a comment - Please supply more info as requested.
          Hide
          mkononovich added a comment -

          Please see the attachments with settings when 'Save to Alfresco' works ok and where 'Save to Alfresco' leads to the error.
          WebDAV is working ok with Office as I can File / Save As to a WebDAV path using the native Office menus successfully.

          Show
          mkononovich added a comment - Please see the attachments with settings when 'Save to Alfresco' works ok and where 'Save to Alfresco' leads to the error. WebDAV is working ok with Office as I can File / Save As to a WebDAV path using the native Office menus successfully.
          Hide
          Mike Hatfield added a comment -

          It's not clear whether CIFS is working ok from the client in this failure case or not?

          If the CIFS setting is cleared, the add-in will fallback (correctly) to webdav.

          Show
          Mike Hatfield added a comment - It's not clear whether CIFS is working ok from the client in this failure case or not? If the CIFS setting is cleared, the add-in will fallback (correctly) to webdav.
          Hide
          Mike Hatfield added a comment -

          Suspect this is a duplicate issue whereby CIFS is configured, but not actually working.

          See linked issue for proposed fix.

          Show
          Mike Hatfield added a comment - Suspect this is a duplicate issue whereby CIFS is configured, but not actually working. See linked issue for proposed fix.

            People

            • Assignee:
              Mike Farman
              Reporter:
              mkononovich
            • Votes:
              0 Vote for this issue
              Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Date of First Response: