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  1. Service Packs and Hot Fixes
  2. MNT-10641

When uploading large files (2gb or more) if shows that the file failed to upload, but the file then appears in the Document Library

    Details

    • Type: Service Pack Request
    • Status: Closed (View Workflow)
    • Resolution: Fixed
    • Affects Version/s: 4.1.5
    • Fix Version/s: 4.1.9
    • Component/s: Share Application
    • Labels:
      None
    • Environment:
      Version: 4.1.5
      Database: PostgreSQL
      App Server: Tomcat
      Mobile Version: Not Applicable
      OS: RHEL

      Description

      When uploading large files greater than 1.9GB, they show failed in the flash uploader dialog. After clicking the OK button the file then appears in the site document library.

      Steps to reproduce
      •From within a Share site Document Lib select to upload content and then upload a file 2Gb or more in size.

      Expected Behaviour
      •The file should be uploaded and the screen should read sucessful

      Observed Behaviour
      •The screen displays 100% complete and the file name highlighted in Orange saying it failed.

      Analysis to date
      I ran the tests with several files and the result is the same for all files. The files that were less than 1.9 GB seemed to upload without any errors showing.

        Attachments

        1. After-upload-complete.png
          After-upload-complete.png
          56 kB
        2. Before-clicking-button.png
          Before-clicking-button.png
          48 kB
        3. MNT-10641-2,5and3Gb.jpg
          MNT-10641-2,5and3Gb.jpg
          95 kB
        4. MNT-10641-2,5Gb.jpg
          MNT-10641-2,5Gb.jpg
          149 kB
        5. MNT-10641-3Gb.jpg
          MNT-10641-3Gb.jpg
          88 kB

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              • Assignee:
                closedbugs Closed Bugs (Inactive)
                Reporter:
                rpierce Ron Pierce
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                Dates

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                  Updated:
                  Resolved:

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