The parameter which controls with fonts are converted to spans is not being picked up by the tinyMCE. Adding <param name="convert_fonts_to_spans">false</param> to a custom appearance in the web-client-config-custom does not seem to add this to content created by the web form.
Steps to reproduce:
1. Create a webproject
2. Add the attached form (text field with <alf:appearance>testappearance</alf:appearance>)
3. Add the custom appearance to the web-client-config-custom.xml
4. Restart the server
5. Navigate to web project and create content (XML works) with the new form
6. View content:
Fonts are not converted to spans
<hb:ContentBlock><hb:Body><span style="font-size: small;">Does this convert fonts to spans?</span><br /><br /><span style="font-family: arial black,avant garde;">Need to know if fonts are converted to spans?</span><br /><br /><span style="font-family: comic sans ms,sans-serif;">FONTS AND SPANS!</span></hb:Body></hb:ContentBlock>
Customer who reported the issue noted that changing the setting in tiny_mce_src.js (hardcoding) worked as expected. Not sure why it is not being picked up in the config. Let me know if any additional information is needed here.