Details
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Type:
Hot Fix Request
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Status: Closed (View Workflow)
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Resolution: Fixed
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Affects Version/s: 5.0.2
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Fix Version/s: 5.0.2.14
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Component/s: Installer
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Labels:None
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Environment:Alfresco Enterprise 5.0.2.14
Windows 7 x86
Windows 2012 x64
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Bug Priority:
Category 1
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Hot Fix Version:5.0.2.14
Description
Steps to reproduce:
1. Install Alfresco OOTB on a Windows 7 / Windows Server machine
2. Launch Alfresco after installation
Expected result: Alfresco starts successfully
Actual result: Tomcat does not start.
Error in logs:
2016-02-29 10:52:31 Commons Daemon procrun stderr initialized java.lang.NoClassDefFoundError: Main Caused by: java.lang.ClassNotFoundException: Main at java.net.URLClassLoader$1.run(Unknown Source) at java.net.URLClassLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) Exception in thread "main"
[2016-02-29 12:38:48] [info] [ 6512] Commons Daemon procrun (1.0.15.0 64-bit) started
[2016-02-29 12:38:48] [info] [ 6512] Running 'alfrescoTomcatnum8' Service...
[2016-02-29 12:38:48] [info] [ 2904] Starting service...
[2016-02-29 12:38:48] [error] [ 3892] FindClass Main failed
[2016-02-29 12:38:48] [error] [ 2904] Failed to start Java
[2016-02-29 12:38:48] [error] [ 2904] ServiceStart returned 4
[2016-02-29 12:38:48] [info] [ 6512] Run service finished.
[2016-02-29 12:38:48] [info] [ 6512] Commons Daemon procrun finished
Trying to start Tomcat from the command line:
C:\AlfrescoHF\tomcat\bin>tomcat7.exe
[2016-02-29 12:39:45] [warn] [ 3664] The system cannot find the Registry key fo
r service 'tomcat7'
[2016-02-29 12:39:45] [error] [ 3664] Load configuration failed
[2016-02-29 12:39:45] [error] [ 3664] The system cannot find the file specified.
[2016-02-29 12:39:45] [error] [ 3664] Commons Daemon procrun failed with exit va
lue: 2 (Failed to load configuration)
[2016-02-29 12:39:45] [error] [ 3664] The system cannot find the file specified.
Error in Event Viewer:
The alfrescoTomcatnum8 service terminated with the following service-specific error: The system cannot open the file.
Notes:
- seems to be the same as
ACE-4709 - Reproduced the problem on Windows 7 x86 and Windows Server 2012 x64
- NOT reproducible on all VMs
Attachments
Issue Links
- blocks
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MNT-15752
CLONE - 5.0.2.14: Unable to connect to CMIS 1.0 and CMIS 1.1 API URL only with Kerberos SSO enabled
- Closed
