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  1. Service Packs and Hot Fixes
  2. MNT-17233

Alfresco linux installer not working on ubuntu

    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Resolution: Not a bug
    • Affects Version/s: 4.2.N
    • Fix Version/s: None
    • Component/s: Installer
    • Labels:
      None
    • Bug Priority:
      Category 2

      Description

      Preconditions:

      Downloaded alfresco-enterprise-4.2.7-installer-linux-x64.bin from https://bamboo.alfresco.com/bamboo/browse/ALF-ENTERPRISEV42BUGFIX-1440/artifact

      Steps to reproduce:
      Run ./alfresco-enterprise-4.2.7-installer-linux-x64.bin on ubuntu as root

      drwxr-xr-x 15 root root      4096 Dec  6 16:03 .
      drwxr-xr-x 23 root root      4096 Jun  8  2015 ..
      -rwxrwxrwx  1 root root       294 Oct 13 15:31 alfinstall.sh
      drwxr-xr-x 15 root root      4096 Nov 10 07:44 alfresco-5.2
      drwxr-xr-x  8 root root      4096 Dec  6 11:03 alfresco_ear
      drwxr-xr-x  3 root root      4096 Dec  6 11:03 alfresco_ear_5.2
      -rwxrwxrwx  1 root root 634144266 Dec  6 16:06 alfresco-enterprise-4.2.7-installer-linux-x64.bin
      drwxr-xr-x  4 root root      4096 Nov 10 12:40 alfresco-one-tas
      drwxr-xr-x  4 root root      4096 Nov 10 12:54 alfresco-tas
      drwxr-xr-x  9 root root      4096 Sep 22 15:52 apache-tomcat-7.0.72
      -rw-r--r--  1 root root   8931288 Sep 22 15:53 apache-tomcat-7.0.72.tar.gz
      drwxr-xr-x  3 root root      4096 Sep  5 11:13 CenteraSDK3.3
      drwxr-xr-x  3 root root      4096 Jul 26 08:18 docker_forgerock
      -rw-r--r--  1 root root     19535 Jun 13 12:44 fmw_12211_readme.htm
      -r-xr-xr-x  1 root root 829753003 Oct  9 21:49 fmw_12.2.1.2.0_wls.jar
      -rw-r--r--  1 root root      8986 Oct 11 14:55 fmw_12212_readme.htm
      -rw-r--r--  1 root root       158 Oct 27 13:41 install_opts
      -rw-r--r--  1 root root 258544966 Sep 22 14:32 OpenAM-13.0.0.zip
      drwxr-xr-x  3 root root      4096 Sep 22 14:48 openam_unzipped
      drwxr-xr-x 14 root root      4096 Sep 28 13:24 solr4
      drwxr-xr-x  4 root root      4096 Oct  3 12:23 wlc_alf_data
      drwxr-xr-x  4 root root      4096 Oct  3 08:55 wlc_alf_data5.2
      drwxr-x---  4 root root      4096 Oct  6 21:20 wlc_alf_data_servlet
      root@AFUbuntu:/opt#
      root@AFUbuntu:/opt# ./ alfresco-enterprise-4.2.7-installer-linux-x64.bin
      -bash: ./: Is a directory
      root@AFUbuntu:/opt# ./alfresco-enterprise-4.2.7-installer-linux-x64.bin
      Language Selection
      
      Please select the installation language
      [1] English - English
      [2] French - Français
      [3] Spanish - Español
      [4] Italian - Italiano
      [5] German - Deutsch
      [6] Japanese - 日本語
      [7] Dutch - Nederlands
      [8] Russian - Русский
      [9] Simplified Chinese - 简体中文
      [10] Norwegian - Norsk bokmål
      [11] Brazilian Portuguese - Português Brasileiro
      Please choose an option [1] :
      ----------------------------------------------------------------------------
      Welcome to the Alfresco Enterprise Setup Wizard.
      
      ----------------------------------------------------------------------------
      Installation Type
      
      [1] Easy - Installs servers with the default configuration
      [2] Advanced - Configures server ports and service properties.: Also choose optional components to install.
      Please choose an option [1] :
      
      ----------------------------------------------------------------------------
      Installation folder
      
      Please choose a folder to install Alfresco Enterprise
      
      Select a folder [/opt/alfresco-4.2.7]:
      
      ----------------------------------------------------------------------------
      Admin Password
      
      Please give a password to use for the Alfresco administrator account.
      
      Admin Password: :
      Repeat Password: :
      Warning: Passwords Do Not Match!
      Press [Enter] to continue :
      ----------------------------------------------------------------------------
      Admin Password
      
      Please give a password to use for the Alfresco administrator account.
      
      Admin Password: :
      Repeat Password: :
      ----------------------------------------------------------------------------
      Install as a service
      
      You can optionally register Alfresco Enterprise as a service. This way it will
      automatically be started every time the machine is started.
      
      Install Alfresco Enterprise as a service? [Y/n]: n
      
      
      ----------------------------------------------------------------------------
      Setup is now ready to begin installing Alfresco Enterprise on your computer.
      
      Do you want to continue? [Y/n]: Y
      
      ----------------------------------------------------------------------------
      Please wait while Setup installs Alfresco Enterprise on your computer.
      
       Installing
       0% ______________ 50% ______________ 100%
       ############
      Error: There has been an error.
      Error running su postgres -c '"/opt/alfresco-4.2.7/postgresql/bin/psql"  -c
      "ALTER USER postgres PASSWORD '\''****'\''" ' : psql.bin: could not connect to
      server: Connection refused
              Is the server running on host "localhost" (127.0.0.1) and accepting
              TCP/IP connections on port 5432?
      Press [Enter] to continue :
      root@AFUbuntu:/opt#
      
      

      Expected Result:
      Installation successful

      Actual Result: Installation unsuccessful with error message displayed:

      Error: There has been an error.
      Error running su postgres -c '"/opt/alfresco-4.2.7/postgresql/bin/psql"  -c
      "ALTER USER postgres PASSWORD '\''****'\''" ' : psql.bin: could not connect to
      server: Connection refused
              Is the server running on host "localhost" (127.0.0.1) and accepting
              TCP/IP connections on port 5432?
      Press [Enter] to continue :
      

      EDIT:
      This was reproducible for Alfresco 4.2.5 or higher, on Ubuntu version 14.04 and lower, installing Alfresco as root or normal user. (See this comment).

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                • Assignee:
                  closedissues Closed Issues
                  Reporter:
                  jcule Jelena Cule [X] (Inactive)
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                  0 Vote for this issue
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                  5 Start watching this issue

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                    Updated:
                    Resolved:

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