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  1. Service Packs and Hot Fixes
  2. MNT-18887

Start Workflow page does not update after Start Workflow is selected

    Details

    • Type: Hot Fix Request
    • Status: Closed (View Workflow)
    • Resolution: Won't Do
    • Affects Version/s: 5.2
    • Fix Version/s: None
    • Component/s: Share Application
    • Labels:
      None
    • Environment:
      Alfresco 5.2.0, centos, Tomcat, Postgresql
      Observed on IE, Firefox and Chrome browsers
    • Bug Priority:
      Category 3
    • ACT Numbers:

      00944564 Premier

    • Regression Since:
    • RCA Cause:
      No clear requirement for this
    • RCA Quality:
      No requirement to be tested
    • RCA Description:
      Hide
      Regression Test C8351. Bug MNT-17015 was triaged as 'Won't Fix' because it had not been raised by a customer at that time.
      Show
      Regression Test C8351. Bug MNT-17015 was triaged as 'Won't Fix' because it had not been raised by a customer at that time.

      Description

      Problem
      In Alfresco 5.2.0, a user tries to start a workflow against a document via the action list in Document Library. After clicking "Start Workflow" button of a workflow form, there is no response in the browser and the user has to click "Start Workflow" button again to make page redirect. This causes two duplicate workflow tasks to be created.

      It only happens when user starts the workflow via action list in Document Library and chooses a Due Date.

      Steps to Reproduce
      1. In an OOTB Alfresco 5.2.0 login as any internal user (e.g. admin) and go to Document Library of any site in Share
      2. Hover over a document and click 'Start Workflow' action from the document action list
      3. The Workflow: drop down appears with built-in workflows available as options
      4. Choose 'Review And Approve (single reviewer)'
      5. A start-workflow form is displayed for input
      7. Enter a Reviewer. It's important also to choose a Due date, otherwise the problem is not seen
      8. Click 'Start Workflow'.

      Expected Behaviour
      The workflow is started, therefore the browser should re-display the Document Library and the start-workflow page should no longer be displayed

      Observed Behaviour
      The start-workflow page remains displayed, allowing the user to click on Start Workflow again. If the user now clicks Start Workflow, a second Workflow task is started. The second
      click on Start Workflow restores the expected behaviour. However, there are now two Workflow tasks created where only one is expected.

      Other Observations
      The problem is is not seen with Alfresco 5.1.1.
      Start workflow via action list of document library, fill out information except for due date, no issue was found.
      Start workflow via action list of document library, fill out information including due date, issue was reproduced.
      Start workflow via action list of document detail page, fill out information except for due date, no issue was found.
      Start workflow via action list of document detail page, fill out information including due date, no issue was found.

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              • Assignee:
                closedissues Closed Issues
                Reporter:
                jportillo Jose Portillo
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                Dates

                • Created:
                  Updated:
                  Resolved: