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  1. Service Packs and Hot Fixes
  2. MNT-19636

Preparing previewer... Shown when Attempting to View a Publication Document

    Details

    • Type: Service Pack Request
    • Status: Open (View Workflow)
    • Resolution: Unresolved
    • Affects Version/s: 5.2.3
    • Fix Version/s: 5.2.N
    • Component/s: Web Quick Start
    • Labels:
      None
    • Bug Priority:
      Category 3
    • ACT Numbers:

      00964574

      Description

      Description

      A 'Preparing previewer...' is shown when attempting to view any web asset (document) under 'Publications' section for both editorial and live sites.

      Supporting evidence

      Steps to reproduce

      1. During 'alfresco-content-services-installer-5.2.3-win-x64.exe' install > Enable 'Web Quick Select'.
      2. Implement all steps in: https://docs.alfresco.com/5.2/concepts/WCM-intro.html > Installing and configuring Alfresco Web Quick Start > For sample content to import, select 'Finance'.
      3. http://localhost:8080/wcmqs/ > Publications > Research Reports > Click 'Enterprise Network' hyperlink.

      Expected Behaviour

      The document should be displayed in preview mode.

      Observed Behaviour

      Document is not displayed and 'Preparing previewer...' message is shown.

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            People

            • Assignee:
              jiball John Iball
              Reporter:
              gpaull Goarcharn Paull
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              Dates

              • Created:
                Updated: