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  1. Service Packs and Hot Fixes
  2. MNT-19708

activiti-app UI is hanging in stuck state when trying to claim an already claimed task from search results

    Details

    • Bug Priority:
      Category 1
    • ACT Numbers:

      00965680

    • Premier Customer:
      Yes

      Description

      Summary
      activiti-app UI is hanging in stuck state when trying to claim an already claimed task from search results

      Steps to Reproduce

      1. In Identity Management create 2 users(Agent A and Agent B) and add them to the same group
      2. Design a new process with a UserTask and assign this task to the group to which the 2 users created above belong to
      3. Add the process to a new application and publish the app to the group to which the 2 users belong 
      4. From the published app, start several instances of the process, but take a break of 2 minutes before starting each of them, so one can see a difference based on the time the instance was started
      5. Open 2 browsers and in the one browser window login as Agent A and in the second browser window log in as Agent B
      6. As Agent A enter a search string in the search box within Queued Tasks (search for task names as part of the processes you just launched)
      7. As Agent B claim any of the queued tasks that were created as part of the launched processes
      8. As Agent A, from the search results area click on the task which has been claimed by Agent B.

      Expected Behaviour
      An error like the following to be displayed:
      Task already claimed

      Observed Behaviour
      Activiti App UI is hanging with three dots forever

      Supporting evidence
      Issue related to MNT-18709, which was fixed for APS 1.7

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                • Assignee:
                  closedissues Closed Issues
                  Reporter:
                  ckilobo Clovis Kilobo
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                  Dates

                  • Created:
                    Updated:
                    Resolved:

                    Structure Helper Panel