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  1. Records Management
  2. RM-5008

OI: Records added via Outlook Integration plugin cannot be completed

    Details

    • Type: Bug
    • Status: Closed
    • Resolution: Duplicate
    • Affects Version/s: RM 2.4.1, RM 2.5.2
    • Fix Version/s: None
    • Component/s: EMail Records
    • Labels:
    • Environment:
      RM 2.4.1
      Outlook Integration 2.2.0
      Alfresco 5.1.2
    • Bug Priority:
      Category 3
    • Regression:
      Regression
    • Work Funnel:
      Feature
    • Release Date:
      Not defined
    • Execution Order Weight:
      0

      Description

      Preconditions:
      1. Install Alfresco Outlook Integration (amps and the application for Outlook) and connect to Alfresco server from Alfresco MS Outlook Client.
      2. RM site created(Standard compliance)
      2. A collaboration site with a folder created. The folder has a rule to Declare as Record or the files added.

      Steps to reproduce:
      1. From Alfresco Outlook Client archive an email into the folder created.
      2. Via Share go to Unfiled records container and complete the record added.

      Expected result:
      Email is completed.

      Actual result
      Email cannot be completed image-2017-04-11-09-06-27-557.png (no errors in logs)
      GET response:

      <html><head><title>Apache Tomcat/7.0.x - Error report</title><style><!--H1 {font-family:Tahoma,Arial
      ,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif
      ;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color
      :white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black
      ;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76
      ;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black
      ;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 404 - /share/resources
      /alfresco/doctransformation/doclibcustom.js</h1><HR size="1" noshade="noshade"><p><b>type</b> Status
       report</p><p><b>message</b> <u>/share/resources/alfresco/doctransformation/doclibcustom.js</u></p><p
      ><b>description</b> <u>The requested resource is not available.</u></p><HR size="1" noshade="noshade"
      ><h3>Apache Tomcat/7.0.x</h3></body></html>
      

      After enabling log4j.logger.org.alfresco.module.org_alfresco_module_rm.action.impl.DeclareRecordAction=warn, the log file contain:

      WARN  [org.alfresco.module.org_alfresco_module_rm.action.impl.DeclareRecordAction] [http-apr-8080-exec-8] Mandatory property missing: {http://www.alfresco.org/model/dod5015/1.0}originatingOrganization
      

      Note:
      This issue is not reproducing with RM 2.4.1, Outlook Integration 2.1.0(previous OI version), Alfresco 5.1.2.(same environment only the Outlook Integration version changed)

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              • Assignee:
                Unassigned
                Reporter:
                rsutu Rodica Sutu
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                Dates

                • Created:
                  Updated:
                  Resolved: